SiteLink Advanced Operations

Instructor:  James Renouf
Course Dates: Open-ended
Enrollment Dates: Enroll Anytime
Who can Enroll: Anyone
Course Language: English
Price:  FREE

About the Course

SiteLink Advanced Operations

After learning the basic SiteLink operations, such as moving tenants in/out, taking payments and performing unit transfers - you are now ready to strengthen your knowledge and usage of SiteLink. Learn how to use the Customer Relationship Management (CRM) system, setup the Competitor Tracking feature and use the Price Optimizer. A score of 100% must be achieved for each unit of this course to receive your SiteLink Advanced Operations certification.

By the end of the course, you will have the knowledge to use TOTAL CRM to effectively communicate with both tenants and prospects and ensure you are always charging the best price.

IMPORTANT NOTE: Throughout the duration of these courses, we highly recommend making use of SiteLink's demo database. Go to and type "demo" into each of the text fields and then login. While learning each unit, try out the explanations in the Demo database to enhance your training. Using the "demo" login credentials ensures no unwanted testing or changes are made to your facility's database. If you are evaluating the SiteLink software for purchase, please contact to receive a link to download the full version demo software.

Course Structure

  • Advanced Operations #1: Customer Relationship Management
    • Advanced Operations #2: Tenant Rate Optimization Setup
      • Advanced Operations #3: Pending Tenant Rate Changes
        • Advanced Operations #4: Unit Push Rate Optimization
          • Advanced Operations #5: Edit Rent
            • Advanced Operations #6: Price Optimizer Through Corporate Control Center
              • Advanced Operations #7: Unable To Send E-Mails From Outlook (How-to-Fix)
                • Advanced Operations #8: Competitor Tracking
                  • Advanced Operations #9: Put Tenants In Units


                    James Renouf
                    James Renouf
                    James Renouf is the Corporate Trainer here at SiteLink. James has been with SiteLink for over 17 years and leads the training department. His strong accounting background is very beneficial to the customers he trains. James holds a bachelor's degree in both accounting and information systems.

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